Maxfort

Harnessing the Power of Customer Initiated Inbound Calls for Business Success

In today’s fast-paced business landscape, customer-initiated inbound calls have emerged as a potent tool that can drive growth, enhance customer satisfaction, and foster lasting brand loyalty. As businesses continue to adapt to changing consumer behaviors and preferences, understanding and leveraging the potential of customer-initiated inbound calls has become crucial. In this article, we’ll delve into …

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Medicare AEP 2023

Medicare AEP is just around the corner. In 2022, more than 28 million people are enrolled in a Medicare Advantage plan, accounting for nearly half or 48 percent of the eligible Medicare population, and $427 billion (or 55%) of total federal Medicare spending (net of premiums). AEP is typically for the closers, but how many you close …

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